Privacy Policy

Last updated: March 18, 2026

ViperBlock (“we,” “us,” or “our”) operates honeydew-toad-643180.hostingersite.com and provides the ViperBlock WordPress security plugin (collectively, the “Service”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.

By using the Service, you consent to the practices described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

Account Information: When you create an account or purchase ViperBlock Pro, we collect your name, email address, and billing information. Payment details (credit card numbers) are processed and stored exclusively by Stripe — we never have access to your full card details.

License and Activation Data: We store your License Key, the domain(s) associated with your license, activation status, and subscription dates to manage your account and verify your license.

Technical Data: When the Plugin communicates with our servers (for license verification or update checks), we may receive your site URL, WordPress version, PHP version, and Plugin version. This is used solely for compatibility and support purposes.

Support Communications: If you contact us for support, we retain the content of your communications to provide assistance and improve our Service.

Website Analytics: We may collect anonymized, aggregate data about how visitors interact with honeydew-toad-643180.hostingersite.com (pages visited, referral source, device type). We do not use invasive tracking or cross-site advertising pixels.

2. Information We Do Not Collect

ViperBlock does not collect, transmit, or store any data about your site visitors, your site content, blocked IP addresses, activity logs, or any security data processed by the Plugin. All security data generated by the Plugin remains exclusively on your server under your control.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process payments and manage your subscription
• Verify your license and deliver updates
• Respond to support requests
• Send important product and security notifications
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising purposes.

4. Data Sharing

We share your information only with the following parties and only as necessary:

• Stripe: Payment processing. Subject to Stripe’s Privacy Policy.
• Email Service Provider: Transactional emails (purchase confirmations, license keys, security notices). We do not send marketing emails without your explicit consent.
• Legal Requirements: We may disclose information if required by law, legal process, or government request.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted connections (HTTPS/TLS) for all data transmission
• Secure payment processing through Stripe (PCI DSS compliant)
• Access controls and authentication for administrative systems
• Regular security reviews of our infrastructure

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within thirty (30) days, except where we are required to retain it for legal, accounting, or compliance purposes.

Support communications may be retained for up to two (2) years for quality and training purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a machine-readable copy of your data
• Objection: Object to certain processing of your data
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@honeydew-toad-643180.hostingersite.com. We will respond within thirty (30) days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.

9. Children’s Privacy

The Service is not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

11. European Residents (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases: performance of a contract (providing the Service), legitimate interests (improving the Service, fraud prevention), and consent (where applicable). You have the right to lodge a complaint with your local data protection authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website at least thirty (30) days before the changes take effect. The “Last updated” date at the top reflects the most recent revision.

13. Contact

For privacy questions or to exercise your rights, contact us at:
support@honeydew-toad-643180.hostingersite.com